Why Does a Console Server Need Event Logging Capabilities?

For data center managers, it’s very important to know exactly what’s going on inside of their equipment racks at all times. If a device fails to respond to a ping command, your IT personnel need to know about it right away; if rack temperatures rise to troublesome levels, they need to know about that right away too. Although a console server with intelligently designed alarm functions, such as WTI’s RSM and TSM series console server products, can help to alert you to relatively major events like failed ping commands and high temperatures, what do you do if you want to know about less noteworthy events such as command activity, temperature trends and previous alarm activity?

Event alarms are very helpful in alerting IT personnel about equipment malfunctions and critical environmental conditions, but what if you just want a record of recent command activity? WTI’s TSM and RSM series console server products include a comprehensive logging option, which allows you to create an ongoing record of command activities, login/logout activity, alarm history and temperature level history. WTI console server products include three separate environmental/operating logs: the Audit Log, the Alarm Log and the Temperature Log.

The Audit Log provides a record of most command activity at the console server unit, including port connections and disconnections and login and logout activity. Each log entry will include the date and time of the logged event, the name of the user account that initiated the event and a brief description of each logged event. Basically, the Audit Log allows system administrators to determine which user invoked which command, at what time and date.

The Alarm Log provides a record of all alarm events initiated by the Over Temperature Alarms, Ping-No-Answer Alarm and Invalid Access Lockout alarm. Each log entry will include the time and date that the alarm was generated, the name of the alarm that was triggered and a brief description of the event that triggered the alarm. This allows system administrators to review alarm history in order to look for alarm trends and determine reasons why alarms may be recurring.

The Temperature Log provides a record of all console server temperature readings, in reverse chronological order, with the most recent events appearing at the top of the list. Each record in the Temperature Log includes time, date and temperature reading. The information in the Temperature Log is very helpful in discovering cooling system inadequacies and locating devices that may be generating more heat than would normally be expected.

Western Telematic, Inc. (WTI) designs and manufactures remote device management products for IT applications. WTI’s Serial Console Server products, Remote Reboot products, Switched PDU products and A/B Fallback products are engineered to allow you to securely manage and troubleshoot rack equipment in remote locations.

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