Different Access Rights for Different Types of Console Server Users …

In most network management applications, a console server may have many different users. In addition to allowing access by IT Administrators, it’s not uncommon for console servers to provide access to other users who may be responsible for a specific network device or collection of devices; in some cases, an individual department might have its own, lower-level IT techs, who also need access to console server functions too. This multiplicity of users presents an interesting challenge for the IT Administrator: how do you provide different levels of access for different level users, while still assuring that critical configuration functions remain secure?

Providing users with different access privileges is simple with WTI console server products. Our User Directory feature allows you to define up to 255 different user accounts; each account can be granted access to a different assortment of serial ports and communication abilities. In order to streamline the process of permitting or denying access to critical console server commands, WTI console server products also allow you to assign an “Access Level” to each user account.

Access levels are graduated, with higher access levels allowing access to all command functions and lower access levels that only allow the user to view the status screens. Personnel such as IT Administrators can be quickly granted access to complete configuration and operation command capabilities, while lower level users might be assigned an access level that permits only basic commands. When you combine the Access Level with the ability to deny or grant access to individual serial ports, this allows you to select specific privileges to fit the needs of literally any type of user.

When you combine the various features of the User Directory with the auditing capabilities of the event logs, this allows you to know exactly which user is accessing the console switch, at what time, and for what purpose. This simplifies the task of tracking command activity, and restricting users from access to devices that they don’t need to access.

Western Telematic, Inc. (WTI) designs and manufactures remote device management products for IT applications. WTI’s Serial Console Server products, Remote Reboot products, Switched PDU products and A/B Fallback products are engineered to allow you to securely manage and troubleshoot rack equipment in remote locations.

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