Alarm and Event Logs Make a Console Terminal Server a Powerful Tool for Out of Band Management

When something goes wrong at a remote network equipment site, the most immediate and important task is to correct the problem in order to restore network communication. But once you’ve fixed the problem, you’re still left with an equally important task: finding out exactly why the problem occurred in the first place so you can prevent it from happening again. A console terminal server that includes monitoring, alarm and event logging capabilities provides a valuable tool for diagnosing network problems and helping network administrators to ensure that those problems don’t occur again.

WTI console terminal server products include a comprehensive array of alarm and monitoring functions to help keep network administrators aware of exactly what’s going on at a remote network equipment site. A WTI console terminal server can let you know when rack temperatures raise to unacceptable levels, when devices fail to respond to ping commands, when excessive invalid access attempts are detected, when port buffers are nearly full or when power supply abnormalities occur. These console terminal server alarm functions can immediate notify administrators via email, SNMP trap, Syslog or text message whenever critical, user-defined conditions are detected at remote network facilities.

But in addition to these powerful alarm features, WTI console terminal servers will also create a record of alarm events and environmental events in order to enable administrators to review recurring conditions and trends at remote equipment racks. These logged alarm and event records provide an extremely useful tool to help administrators to implement programs to avoid the same problems from happening all over again.

WTI console terminal servers can create three different log files: the Audit Log, the Alarm Log and the Temperature Log.

The Audit Log creates a record of all user activity at the console terminal server. Each event record includes the type of commands invoked, the name of the user account that invoked the commands and the date and time that the event occurred. This enables network professionals to examine the command activity of individual accounts, helping to make certain that users are not causing problems by accessing devices, commands or ports that they shouldn’t be using.

The Alarm Log records each individual Alarm Event, creating a log that shows the type of Alarm Event and the date and time that the alarm occurred. This provides administrators with a broader perspective on Alarm Event trends, allowing administrators to easily determine which alarms are most frequently tripped, and what factors may have led up to each alarm event.

The Temperature Log consists of a series of time ad date stamped temperature records, as measured by the WTI console terminal server. The Temperature Log can be displayed as a series of individual temperature records, or graphed as a chart to allow network administrators to easily determine if rack temperatures might regularly rise or fall at specific times of the day or week. This simplifies the process of deploying heating or cooling strategies in order to address temperature problems and conserve power.

When the event notification capabilities of alarm functions are combined with the history/event tracking capabilities of the event logs, this enables WTI console terminal servers to provide a constant overview of environmental conditions and operating conditions at remote equipment racks, enabling administrators to keep a closer watch on network conditions and helping to plan strategies to avoid future network disruptions by addressing problems before they occur.

For over 30 years, Western Telematic, Inc. (WTI) has been an innovator in the field of remote management for IT facilities. Our comprehensive product line includes a wide range of Console Terminal Server products, Switched PDU products and Remote Reboot Switch products to provide secure, remote management of servers, routers and other devices.

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