Reboot Remote Network Elements without Expensive Service Calls

When a vital network element at a remote data center or off-site network equipment cabinet crashes and brings down network communication with it, there should be a better solution to the problem than sending out the service team and then sitting there with no network access while waiting for the service team to travel to the remote site in order to deal with the problem. When network communication is down, the expense of a service call, plus the delay while waiting for the service team to reach the remote equipment cabinet is totally unacceptable … especially in cases where a simple power reboot can correct the problem.

The most practical way to avoid unnecessary network downtime while a service team is en route to fix simple problems at a remote site, is to install a remote reboot unit ( at the remote data center or off-site equipment cabinet. A remote reboot unit provides network administrators with a secure, effective means to control power reboot and switching functions at distant network equipment sites, without the delays and costs associated with service calls, and in most cases, without even leaving your desk.

A remote reboot unit is essentially a power distribution system, that allows administrators to reboot connected devices at remote sites using simple ASCII commands or user-friendly web-based menus. There are many different types of remote reboot units on the market, but ideally, a remote reboot system should include adequate security and authentication features to protect power control functions from unauthorized access, plus capabilities that allow administrators to reboot connected devices on demand, or according to user-defined schedules and alarms. In order to ensure access to these vital power switching and reboot functions, even when your main network is down, a full-featured remote reboot unit should also allow remote access to command functions via dial-up or satellite modem in addition to access via Telnet, SSH and web browser.

In addition to providing remote power control and reboot capabilities a good remote reboot unit should also provide network administrators with a powerful assortment of features that can be used to monitor conditions at remote network equipment sites, and provide prompt notification when the remote reboot unit detects specific, user-defined conditions and events that require further investigation. For example, some high quality remote reboot units provide temperature and current consumption alarm features that can be used to monitor temperature and current consumption at the remote site, and then notify administrators via email, text message, SNMP trap or SYSLOG message when excessively high temperatures or current consumption are detected. In some cases, a remote reboot unit will also support the capability to automatically switch off nonessential network devices when current demands or temperatures rise above user-defined critical levels.

A remote reboot unit can drastically simplify the task of managing remote network devices; especially in cases where administrators are responsible for managing scores of different network elements, located at multiple remote equipment sites, scattered over a wide area. An intelligently deployed remote reboot unit provides network administrators with a fast, inexpensive alternative to the old fashioned service call when a simple power reboot is needed to restart a problematic network element that has crashed and disrupted network communication.

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