Posts Tagged ‘firmware’

HP Releases Printer Firmware to Undo Non-HP Ink Cartridge Blocking

Thursday, October 13th, 2016

This firmware fix would be seen as a much more positive move, if HP would promise their customers that this will never happen again.

HP angered many of its customers in September 2016 when a previously released firmware update for company printers would block non-HP ink cartridges from working. HP designed the update to come into effect on September 13, 2016; shortly thereafter, users reported issues with ink cartridges on Internet forums and sites. The issues were widespread and large media companies and organizations like the BBC reported on the issue.

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