Posts Tagged ‘service call’

How a Serial Switch Can Provide a Local Solution for Remote Network Problems

Thursday, January 13th, 2011

Sometimes, when a remote network device crashes or ceases to respond, all work suddenly comes to a grinding halt. Users who depend on a remote server, router or firewall can’t work on important projects, and there’s nothing to do but wait until the service team travels to the remote site and gets that device back up and running again. But that’s just the way things go, right? Well, not exactly; especially not if your remote network equipment site includes a serial switch product to allow out of band management of remote network elements.


Terminal Switches and Out of Band Management

Monday, January 3rd, 2011

When setting up a network application that involves communication with remote sites, an intelligent, well though out design is often the most important factor in ensuring that network communication will be stable and reliable, and not subject to constant crashes. But that said, even the most carefully planned network application will eventually run into some sort of problem that could potentially cause a wide spread crash, and that’s exactly why it’s so important that remote network sites always include a terminal switch that provides out of band management capabilities.